Staying in charge

What responsible gambling tools does Starlit Casino offer you?

You may play from 18+, and every Starlit Casino account carries deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion.

Five points

What should you know before you play here?

Minimum age

18+

Licence

MGA/B2C/412/2019

National register

BetStop

Gambling helpline

1800 858 858

Limits questions

[email protected]

Tool by tool

Tools for the evening you did not plan

Money in, capped
A deposit limit caps how much can reach your balance in a set period, so switch it on before your next deposit, not after a heavy night.
Set your stop point first
A loss limit caps what you can lose within a period, and it suits players who want the evening to end at a set point rather than a feeling.
Long evening, short session
A session time limit decides how long you stay signed in, and you set it when you know your evenings tend to run longer than planned.
Take the pause now
A cooling-off period pauses play on your account for a while, and it fits the week you would rather step back and think.
Closed account, closed door
Self-exclusion closes play on your account outright, and you reach for it when the honest answer is that stopping matters more than a break.
At the settings screen

Four steps to a limit that holds

A clear view of your limits
Open the settings area of your Starlit Casino account and look for the responsible gambling section, where your current limits are listed.
The right kind of limit
Choose deposit, loss or session time, whichever matches the worry you arrived with, and check which one is already active.
Which period suits you?
Set the period that fits your play, then save the change and note what you chose, so nothing is left half-finished.
See it listed against your account
Confirm the change, then reopen the section to see the limit displayed against your account, which means it is in force.
Two speeds of stopping

Is this a pause or a full stop?

Starlit Casino keeps both paths inside your account settings, so nothing has to be explained to anyone.

Take a few days away
A time-out stops you playing for the hours or days you choose, then play returns on its own. It sits in your account settings next to the other limits. Nothing else about your account changes.
Closed for months, not for minutes
Self-exclusion closes your access for a long period, and it cannot be undone early. Open your account settings and set it yourself. While it runs, play and deposits stay closed until the period ends.
One stop, every licensed provider
BetStop is Australia's national self-exclusion register, run by the Australian Government through ACMA. A registration lasts at least three months, up to life. Set it at betstop.gov.au in about five minutes, and you can name a support person. betstop.gov.au
Someone to talk to

Where Australia offers free help

National Gambling Helpline

A free telephone line and online chat staffed by counsellors, day and night, for players and for the people around them. Details are beside this text. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support groups meeting across Australia, where people who gamble sit with others in the same position and talk it through openly. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, available on weekday business hours, for players and for family members carrying the same bills. ndh.org.au

Seven things to notice

Fun first, strain later

When a session starts feeling like a duty rather than a treat, this list is worth reading slowly.

Catching these patterns early keeps a habit small. Setting a deposit limit or a pause in your account is a solid first step, and it is easier to do before a loss than after one.
What to watch in yourself
Ask yourself honestly whether any of these has described your last few weeks.
  • Playing longer than you planned to
  • Depositing again to win money back
  • Keeping your play quiet from people close to you
  • Spending money set aside for something else
  • Chasing the game when you feel low
  • Borrowing to keep your account topped up
  • Feeling restless on the days you do not play
Answers first

Read the answer that fits your evening

If I take a short pause, when can I play again?
+
Our cooling-off period blocks play in your account for the stretch you choose. Once that stretch ends, play is available again without you asking us to lift it. Nothing is lost while you wait.
Can I shut my account permanently by emailing support?
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Yes. Write to [email protected] and the team closes the account for good rather than only pausing it. Say clearly that you want it closed, and verification details may be requested before the closure is completed.
Why does Starlit Casino need proof I am 18 or over?
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Gambling here is for adults only, and players must be 18 or older. Checking identity and age with documents confirms the account belongs to an adult and keeps the account in your own name.
Can a self-exclusion be lifted before the period I set runs out?
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No. A self-exclusion lasts for the whole period you picked and cannot be trimmed partway through. We have not shortened the period, so choose a window that gives you real distance from play.
Does an exclusion here stop me opening accounts elsewhere?
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No. Self-exclusion at Starlit Casino covers your account with us. Anyone wanting that market-wide cover registers with BetStop, the national register run by the Australian Government, which reaches licensed online and phone wagering providers.
Can I set deposit limits from my phone?
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Yes. The mobile version carries the same account section, so the limits sit where they do on a desktop. Open your account, choose the limit and save; the cap then applies to new deposits.